Hospitality Industry Software
Deliver Consistent Guest Experiences Through Compliance Excellence
PolicyTrak is the hospitality industry’s most trusted tool for policy and SOP management. Seamlessly create, distribute, and track compliance across all your properties through an intuitive web application. Ensure the safety, satisfaction, and happiness of your guests and staff with dependable, standardized operating procedures.
Partners
Brands that Trust Copliancy Products
PolicyTrak is the leading compliance solution for hospitality
Restaurants • Hotels • Gaming • Theaters
Stay Ahead of Health Department and ABC Regulations
Hospitality businesses face constant regulatory scrutiny from health departments, alcohol control boards, and fire marshals. PolicyTrak’s Law Watcher automatically monitors regulatory changes across all your jurisdictions, alerting you before new requirements take effect.
- Health Permit Compliance — Track food safety regulations and health code updates automatically.
- Liquor License Requirements — Monitor ABC law changes including happy hour regulations, carding requirements, and service hours.
- Fire Safety Standards — Stay current with occupancy limits, egress requirements, and fire safety protocols.
- Multi-State Awareness — Operating in multiple states? PolicyTrak tracks regulations for each jurisdiction separately.
Standardize Operations Across All Properties
Whether you have 5 locations or 500, inconsistent operations create guest experience problems and compliance risks. PolicyTrak ensures every property follows the same proven procedures:
- Opening & Closing Procedures — Standardized checklists ensure nothing is missed.
- Food Safety Protocols — Temperature logging, FIFO procedures, and sanitation standards.
- Guest Service Standards — Consistent service delivery builds brand reputation.
- Emergency Procedures — Every staff member knows exactly what to do in any situation.
Drive Smarter Decisions with Compliance Analytics
Identify opportunities for improvement using detailed reports on acknowledgment rates, policy coverage, and compliance scores. Easily track performance by property, region, and staff role with options to export comprehensive reports for auditors.
Ensure Staff Compliance with Verified Acknowledgments
Reduce liability with documented proof that every employee has read and understood your policies:
- E-Signature Capture — Legally compliant electronic signatures for every acknowledgment.
- Automated Reminders — No more chasing employees for signatures.
- New Hire Onboarding — Automatically assign required policies to new staff.
- Audit-Ready Reports — Generate acknowledgment documentation in minutes.
